Taking Care of Business- Customer Service: Mediocrity is Expensive

Becky Harper, Community Vibe Ambassador, at the Columbus Area Visitors Center will walk us through some of the customer service basics including learning the cost of a lost customer. It's more expensive than you think!

We are all in the customer service business, no matter the size and/or type of your business.

Customer Service Basics will cover:         

• 12-20 Rule
• First Impressions
• L.E.A R.N  
• Customer Service and Hospitality

Taking Care of Business- Customer Ser...

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Date and Time

Friday Aug 2, 2019
8:00 AM - 9:30 AM EDT

Location

Columbus Area Visitors Center
Barbara Stewart Room (Second Floor)
506 Fifth Street

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Printed courtesy of columbusareachamber.com/ – Contact the Columbus Area Chamber of Commerce - IN for more information.
250 Franklin Street, Columbus, IN 47201 – (812) 379-4457 – info@columbusareachamber.com