Taking Care of Business- Customer Service: Mediocrity is Expensive

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Name: Taking Care of Business- Customer Service: Mediocrity is Expensive
Date: August 2, 2019
Time: 8:00 AM - 9:30 AM EDT
Registration: Register Now
Event Description:

Becky Harper, Community Vibe Ambassador, at the Columbus Area Visitors Center will walk us through some of the customer service basics including learning the cost of a lost customer. It's more expensive than you think!

We are all in the customer service business, no matter the size and/or type of your business.

Customer Service Basics will cover:         
  • 12-20 Rule
  • First Impressions
  • L.E.A R.N  
  • Customer Service and Hospitality

Location:
Columbus Area Visitors Center
Barbara Stewart Room (Second Floor)
506 Fifth Street
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