Administrative Assistant

Indiana Farm Bureau Insurance – Brent Crider Agency
Columbus, IN | Full-Time
We’re looking for a friendly, organized, and motivated Administrative Assistant to join our small, close-knit team at the Brent Crider Agency. If you enjoy working with people, keeping things running smoothly, and making a difference in clients’ lives, this role could be a perfect fit.
 
What You’ll Do
In this client-facing role, you’ll be the first point of contact for our customers, ensuring they feel welcome and cared for. Responsibilities include:

• Greeting clients in person and over the phone with a professional, friendly demeanor
• Assisting clients with policy questions, payments, and document processing
• Scheduling appointments and managing the office calendar
• Preparing and organizing client files and correspondence
• Supporting agents with administrative tasks and follow-up
• Maintaining a clean, organized, and professional office environment

• 2 weeks PTO annually
• A supportive, small-office environment where your contributions truly matter
• Opportunities to learn about the insurance industry and grow your skills
• A role that allows you to build lasting relationships with clients

• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Comfort with Microsoft Office Suite and ability to learn new software
• A professional and positive attitude
• Previous administrative or customer service experience preferred