Job Postings

Member Services Team Lead

This is a non-exempt position with primary responsibility for leading the Member Services team in achieving production goals.  Team Lead is responsible for responding to members and providers and serve as first point of contact for Member Services Representative’s questions. Brief Description of Duties:Respond to incoming calls of members, prospective members, and providersAssist members by solving issues relating to their health care coverageAssist walk-in customersMonitor phone queues for